Refund policy
We hope that you love all your purchases from A Reason Boutique. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this timeframe, your item would not be eligible for return.
All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached.) Any return received with makeup stains, deodorant stains, or smoke will be refused and returned to you with a shipping return fee. Unfortunately, we aren't able to cancel orders as they go into processing once we receive the order confirmation. (You CAN try it on for sizing, but the item must not be “used”)
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Please note: All items in the Sale category, Flash Sales, and any promotional sales 40% off or more are non-returnable, non-refundable and FINAL SALE! These items CANNOT be returned for a refund, cannot be returned for a store credit or be exchanged!
Damaged Items
- Damaged items must be reported within two days of the receipt of your order. Please
email us at info@areasonboutique.com and forward photos of any damage. - Color variation of merchandise due to computer monitor resolutions, lighting and
photography lenses are not qualified as damaged.
RETURNING
1. Email us at info@areasonboutique.com with your order number and reason for return. Once approved, we’ll send return instructions. Customers are responsible for return shipping costs.
2. Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Please wrap your item neatly and in paper of some kind to protect the item.
3. Once your package is received please allow our Returns Department up to five business days for processing. When your return is processed you will receive an email notification with the status of your return and your store credit.
REFUND
We will issue your purchase amount minus any shipping fee (except free shipping) as a store credit. We do NOT offer cash refunds. This is the return policy for ALL payment methods.
RETURN ADDRESS:
ATTN: Returns Department
A Reason Boutique
1809 Cerro Court
Leander TX 78641